May 2012
1 post
April 2012
3 posts
Putting the "super" in supermarket
Discovering new service opportunities in large-scale retail environments.
Over the years, it has become a common understanding that volume of sales and profitability in large scale retail environments is closely tied to efficiency and being able to get customers in and out as fast as possible. I recently experienced one such initiative on my recent trip to France during a visit to one of the main...
February 2012
5 posts
2 tags
January 2012
3 posts
A Successful Sales Strategy: Wetsuits
Last weekend I went to Triathlon Lab to pick up some last minute supplies and energy gels before a race. Being my first visit to the shop, i took a look around. I found out that they rent wetsuits and then if you come back to purchase a wetsuit there at a later date, they subtract the rental price from the cost of the new wetsuit. A tasteful way to incentivize shop loyalty, in my opinion.
I...
December 2011
3 posts
November 2011
2 posts
Service Design Global Conference 2011
The presentations from this year’s conference are up on the conference website. Check them out!
October 2011
3 posts
“#sdnc11 Once systems are in place you’re going to be using them for the...”
– Jerome Tave (jerometave) on Twitter
September 2011
2 posts
Afternoon Project: Make sun-tea
Nice and warm today. Perfect for a sun-tea brew.
August 2011
1 post
July 2011
2 posts
Watch4th of July weekend with the crew! It was awesome to see everybody again.
“It’s a rental economy. It almost sounds like a bad thing. It’s not. It’s a very...”
– Jon Irwin, President of Rhapsody in How Spotify’s Casual Encounters Seduce Young U.S. Music Lovers. Basic bitches download mp3s. The swagging have a monthly sub. (via fuckyeahservicedesign)
May 2011
1 post
April 2011
1 post
March 2011
2 posts
So, you have a degree in Industrial Design?
Should the title of your degree dictate the way you understand yourself or present yourself to others? A brief exchange I had with a nice lady this weekend at a fundraising event brought this question to my attention.
To start out, a quick backstory for those of you who don’t know me. I graduated from SCAD last year with a degree in Industrial design. At SCAD, there are numerous other...
November 2010
4 posts
WatchLittle video I made from clips that I took while riding my bike this past summer.
Going for a ride (by Jerome Tave)
October 2010
2 posts
September 2010
6 posts
August 2010
2 posts
Back to Tumblr
It has been a while since I have posted anything to Tumblr. I am not pulling my weight in this game. I promised my friends that they would be able to keep track of what I was doing through my blog.
As you may assume, during my recent absence on tumblr, I have been really busy. But now I feel like I am getting settled down and can start living my life with a little more stability.
In the last...
June 2010
9 posts
